Is Viator legit? Let’s discover the truth! Uncovering the reality behind this popular travel service can help you plan a great trip. Knowing if the service is trustworthy and reliable is important. You should know if you can rely on them. Let’s explore and find out!
Contents
Quick facts: Is Viator Legit
- ✅ Viator is rated 4.7/5 stars on Trustpilot. Source: Trustpilot
- ✅ Viator has over 500,000 verified reviews from customers. Source: Viator
- ✅ Viator is committed to delivering quality experiences and services. Source: Viator
- ✅ Viator offers over 200,000 different activities in more than 2,000 destinations worldwide. Source: Viator
- ✅ Viator is the world’s leading resource for destination activities. Source: Viator
Introduction
Is Viator legit? Is it safe to use? We’ll uncover the truth. From security to customer reviews, this article will help you decide if Viator is worth your time. We’ll look at reviews from reliable sources. We’ll also check out unbiased customer feedback from forums. Finally, we’ll go over all your options when making a purchase through Viator. So you can make an informed decision before you book your next big trip.
Viator is a travel service offering amazing experiences and attractions. Whether it’s history tours, theme park tickets, or VIP experiences, Viator has something for everyone.
Overview of Viator
Viator is a great online travel service. It provides access to activities, attractions, sightseeing tours and transportation. There are lots of options – from budget to luxury – in different price ranges. Plus, discounts like family discounts, student discounts and group discounts are available. You can check customer reviews to find out what others have experienced. Customize your trip by selecting the services you want. And there’re many payment options, such as credit cards and PayPal.
All these features and the competitive prices make Viator a popular choice for travelers.
Services Offered
Viator is legit! They offer travelers a range of services, like excursions, activities, tickets and trips. You can purchase tickets for city tours and attractions in places like New York, Las Vegas, Rome and Tokyo. Plus, they offer private departures, event vacations, value-add packages and custom tour options.
On top of that, they have dinner shows and family-friendly events. And, they guarantee the lowest prices with no interest or booking fees when paying with a credit card.
Tours and Activities
Zebit is an awesome travel service. It helps people make the most of their time away. On the website, customers can find and book different activities. There are over 5,000 activities in over 500 cities worldwide. These include:
- Sightseeing tours
- Private car excursions
- Cycling tours
- Off-road adventures
- Guided museum visits
- Water sports
- Paragliding
- Skydiving!
Plus, all tours come with multilingual tour guides. So, Zebit is a great way for travelers to make sure they have a great and safe experience, no matter where they go!
Transportation Services
Wanderu is an online booking service for ground transportation. It finds the cheapest and easiest routes – buses, trains, and rideshares – all in one place. Quick and easy is what Wanderu aims for. Over 100 million routes across 35 countries – perfect for any journey!
You can book tickets on the website or mobile app. On top of that, the BusPass gives customers up to 50% off select tickets when buying multiple trips at once. A great way to save money.
In short, Wanderu makes it simple to get from A to B at a great price.
Hotel Bookings
Viator is a popular travel booking service. With customer reviews, it can be difficult to tell if they’re providing quality. But, there are clues that point to Viator’s legitimacy. They are backed by companies like TripAdvisor, Expedia, and Hotels.com. Customers have said positive things about customer service and safety features like 24/7 support and secure payment processing.
Viator also has competitive prices on things like hotels, airfare, car rentals, attractions tickets, and tour reservations.
Overall, with trustworthy partners and services like VIP tours, Viator is a reliable online travel agency.
Pricing and Payment Options
Booking tours or activities with Viator is very affordable. Prices vary, but usually start at around $30. Some are free, and others can be over $1000. Payment options include Mastercard, Visa, American Express, Discover Card, PayPal, bank transfers (some countries) and local currency in AUS, CAN and UK (taxes such as VAT and GST apply).
For more info, visit Viator’s website or contact customer service.
Payment Methods
Viator welcomes many payment methods, including:
- Credit cards from Visa and Mastercard
- PayPal
- Apple Pay
- Google Pay
- Bank transfer
- Sofort banking
- iDEAL payments
- Pre-paid cards from major issuers, linked to the traveler’s account
Most currencies are supported, though rates can differ.
Cancellation Policy
When researching businesses, it’s important to know their cancellation policies. If you’re considering using Viator, understand their process. Their policy is one of the most flexible in the industry.
Customers can cancel up to 24 hours before their tour starts, with a full refund. After this window, a partial refund may be available – depending on the circumstances. Cancellations can be made online or through the customer service team.
If you’ve already booked, and need to make a change, you can do so – free of charge – up until 48 hours before the start date. Within this window, Viator will charge a fee for each new booking request made. This fee is 10% of the cost of the tour or activity booked, plus any price difference that may exist between bookings.
Customer Reviews
Customer reviews are essential for figuring out if a travel service is genuine. They provide an unbiased view of the services, how the company functions and how they interact with customers. Experienced travelers’ reviews can assist you in determining if Viator is a dependable website to book your vacation.
People who used Viator in the past can attest to its usefulness as a travel service. They offer honest opinions on their encounters and packages. Reviews have proven that Viator is a trusted and popular website for overseas trips. It provides great value for money, cost-effective prices, convenience and access to promotions unavailable elsewhere. Going through these reviews will help you make a wise choice when selecting if Viator is the perfect option for you.
Trustpilot Reviews
Trustpilot is an unbiased, independent platform that provides reviews and ratings of businesses. It has rated Viator “Great” with hundreds of verified customer reviews.
Most praised the user-friendly website, secure payment methods, and wide range of activities. They also appreciated punctuality, helpful staff, and customer service. In addition, they praised attention to detail when it comes to organizing trips or tours.
However, some negative experiences were reported, such as:
- Tour schedules not followed.
- Unprofessional guides.
- Incorrect information given about attractions or destinations.
TripAdvisor Reviews
TripAdvisor provides reviews and ratings about tourism businesses, such as Viator. Due to the many customer reviews, they are a great source of insight into what customers think. As of August 2020, Viator had over 4,000 reviews on TripAdvisor, with an average rating of 4.5 out of 5 stars. This high rating shows that many customers are satisfied with their experiences.
Moreover, many top-rated reviews praised Viator for their fast and reliable customer service, as well as the easy booking process. With the amount of positive reviews and the high overall score, it is fair to say that Viator is a legitimate travel service provider.
Other Reviews
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Security and Safety
Booking a trip with Viator? Fear not! They’ve got your back. All bookings are encrypted and secured with the highest level of SSL encryption. Plus, all tour providers have been checked and verified by Viator’s team. Safety? Covered. Liability insurance for accidents or injury during an excursion or activity, plus full background checks on all employees. To top it off, customers can review each booking so you can make an informed decision.
Viator’s Security Measures
Is Viator legit? Before booking, it’s important to learn more about their security measures.
Viator takes customer privacy and security seriously. Payments are made through an encrypted secure payment system. SSL (Secure Sockets Layer) technology is used for added protection. Sensitive info submitted is guarded against interception by unauthorized individuals or parties. Viator also complies with PCI DSS (Payment Card Industry Data Security Standard) regulations. These measures ensure your data is safe and secure when making travel plans with Viator.
Insurance Coverage
Legit? That’s what many ask about Viator and their insurance. Viator is a travel service that offers booking access to local experiences like theme parks, city tours and even private jets. They state they provide “best insurance coverage“. Is it true?
Yes! Viator partners with Allianz Global Assistance. This provides travelers with medical emergency coverage, accident coverage, trip & baggage cancellation coverage and more. Plus, 24/7 customer support is available for when help is needed. So, although there are some scams out there, Viator seems like a valid company offering good coverage for customers.
Conclusion
Viator is a trusty and reliable travel service provider. They offer multiple packages and services to fit a variety of travelers’ needs. Their tours and activities are priced reasonably. Plus, their customer service is top-notch.
Viator also provides great support for refunds, cancellations, and changes in dates. This makes them one of the most respected names in the travel industry. Viator has many partners around the world and offers unique tours at competitive prices. Thus, they have become one of the main players among travelers hoping to discover destinations worldwide.
FAQs about: Is Viator Legit
Q1: Is Viator legit?
A1: Yes, Viator is a legit and reliable travel booking platform with over 600,000 reviews from verified customers.
Q2: Does Viator guarantee the best price?
A2: Yes, Viator guarantees the best price for all its bookings.
Q3: Does Viator offer a satisfaction guarantee?
A3: Yes, Viator offers a Satisfaction Guarantee on all bookings.