Do you have an event coming up? Unsure if Eventbrite is the ticketing platform for you? You’re not alone. Let’s take a look at the pros and cons. It’s time to get a closer view!
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Quick facts: Is Eventbrite Legit
- ✅ Eventbrite is one of the fastest-growing ticketing platforms, with more than 4 million events taking place annually. (Forbes)
- ✅ Eventbrite had more than $1 billion in sales in 2018, a 44 percent increase from 2017. (TechCrunch)
- ✅ Eventbrite has sold over 200 million tickets since its founding in 2006. (Eventbrite)
- ✅ Eventbrite was named one of the most promising companies of 2013 by Forbes. (Forbes)
- ✅ Eventbrite’s customer service has an average rating of 4.7 out of 5 stars, based on over 4,000 reviews. (Trustpilot)
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Introduction
Eventbrite is a renowned event management and ticketing platform. It helps event organizers to plan, organize, control, and advertise their events with its website and app. Eventbrite has become very famous in recent years. It is used by millions of event organizers around the globe.
But, since it is so wide-reaching, there are some risks when using the platform. This article will provide an overview of Eventbrite: what it is, how it works, and the pros and cons of using it for events.
Also, it will explain:
- How to use the platform securely to publicize events
- Common mistakes to avoid when creating an event on Eventbrite
- How to make the most of using this platform for events.
What is Eventbrite?
Eventbrite is a great tool for organizing events. It lets businesses, organizations, and individuals create a page, sell tickets, and manage event details all in one place. And, you can host virtual events that people can join from around the world.
The platform also has different ticket types available, including free tickets. Plus, there are tools to help you see who’s attending. And, there are marketing options to get the word out.
Eventbrite integrates with other services including Facebook, Instagram, MailChimp, Square, and Stripe. So, you can create a digital setup for your event easily.
In summation, Eventbrite is an easy platform for setting up events and selling tickets online with little effort.
Pros of Using Eventbrite
Eventbrite is a powerful event management platform that makes an event coordinator’s job much simpler. It has features such as ticketing, attendee management, marketing automation, analytics and reporting, custom branding, and an API to integrate external data sources. The user-friendly interface and comprehensive support resources make it simple to start using, even for those not tech-savvy.
Plus, Eventbrite’s pricing structure is easy to understand – no hidden fees or long-term contracts. They offer various plans with discounts for annual subscriptions, as well as a special “First Timer” plan to cover basic needs at lower cost. Lastly, Eventbrite provides valuable insights to help you improve future events.
Easy to use
Eventbrite is a breeze for event organizers! An incredible website with detailed instructions for creating event pages and customizing them. Tons of widgets, integrations, and marketing tools to drive up ticket sales and make the event popular. Eventbrite also provides analytics to track the success of the event and tweak strategies. Plus, payments are secure and speedy, so no need to worry about unauthorized charges or refunds.
Low fees
Eventbrite has low fees. It charges a 7.5% service fee plus 2.5% for processing. This covers the platform and customer service. Plus, you get custom-branded tickets. This is cheaper than traditional venues and event planners. Non-profits get discounts. You can pay with credit cards or PayPal. This helps when planning large events.
Variety of features
Eventbrite has it all! From ticketing and sales tracking, to custom tickets and unique event pages with widgets and plugins. You can even join groups of people interested in similar events and easily promote through the platform. Last but not least, their analytics feature helps you track your performance in real-time.
All these features make Eventbrite the perfect choice for an all-in-one event platform.
Cons of Using Eventbrite
Eventbrite is a platform for hosting events, but it has its drawbacks. Some of these cons include the high cost, lack of customization options, and limited payment methods.
The cost is hefty; the basic package starts at $39 per month plus a 2.5% processing fee, plus any extra add-ons. Also, there is no way to customize your Eventbrite page.
Payment methods are limited to PayPal and Stripe. Lastly, customer service is limited to support forums, email, or chat. Questions or issues with your event page must be directed through one of these channels.
Limited customization
Eventbrite has a few drawbacks. It’s easy to create general admission tickets, but not much else. There’s no way to offer different ticket bundles or add extra fields when someone registers. Also, you can’t have an extensive FAQ page or show detailed maps and directions on the event page.
But, with tech knowledge and third-party tools like Zapier integration, or HTML boxes with code snippets, you can add customizations:
- Zapier integration
- HTML boxes with code snippets
Lack of customer support
Eventbrite lacks customer support. It offers ticketing, payments, and registration tools, but users can face problems. There’s no customer service phone number or email address, so customers must contact them through social media or the “help” page. This means that if a user has an issue needing quick help, they don’t have luck.
Also, answers on Eventbrite’s help page are generic, not tailored to specific issues. So, Eventbrite isn’t great for those who need high customer service and specific solutions.
Low visibility
Eventbrite has a downside: low visibility. Thousands of events all over the world are listed on it. This makes it hard for yours to be noticed. Even if you try to optimize your page, your event could still be lost in the crowd. Relying on external traffic to fill up space at an event is risky.
So, invest in other forms of marketing and promotion to ensure your event’s success.
Conclusion
Eventbrite is a popular choice for hosting events. It’s easy to use and navigate. You can customize ticket options and levels. There are impressive marketing tools too. Plus, it offers trustworthy support.
But, it has costly fees for paid events. Customization is limited for certain elements of an event page. It also lacks promotion capabilities for free events.
In the end, it’s up to you if you want to use Eventbrite – it depends on your event goals. If you do choose Eventbrite, you’ll benefit from its range of features.
FAQs about: Is Eventbrite Legit
Q1: Is Eventbrite a legitimate company?
A1: Yes, Eventbrite is a legitimate company. It is a leading global ticketing and event technology platform and a publicly traded company on the New York Stock Exchange.
Q2: Is it safe to purchase tickets on Eventbrite?
A2: Yes, it is safe to purchase tickets on Eventbrite. Eventbrite has a secure payment system and uses industry-standard encryption technology to protect your financial information.
Q3: Does Eventbrite offer a refund policy?
A3: Yes, Eventbrite has a refund policy in place. Refunds are determined by each individual event organizer and can vary. Be sure to review the refund policy of the event you purchased tickets for before requesting a refund.