Wondering if eDreams is worth your money? You are not the only one! Many people ask if this travel site is legit. Uncover the reality about eDreams in this awesome guide. Then, decide what’s best for your vacation.
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Quick facts: Is Edreams Legit
- ✅ eDreams is one of the largest online travel agencies in Europe, with more than 8 million customers in 2018 (Source: eDreams Corporate Website)
- ✅ eDreams has a TrustScore of 8.1/10 on Trustpilot, with more than 14 thousand reviews (Source: Trustpilot)
- ✅ eDreams has been rated ‘Excellent’ by over 80% of customers (Source: eDreams Corporate Website)
- ✅ eDreams has an A+ rating from the Better Business Bureau (BBB) (Source: BBB)
- ✅ eDreams has been featured in The Guardian, The Telegraph, The Independent and Forbes as a reliable online travel agency (Source: eDreams Corporate Website)
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Introduction
eDreams is a travel website. It helps people find good deals on flights, hotels and car rentals. It’s often called one of the top online travel agencies.
eDreams has earned its name by giving competitive prices and helpful services. Customers can filter results based on their needs. They can book flights with a few clicks.
Is eDreams legit? We’ll answer that. We’ll look at its features, safety, customer service, value for money and more. We’ll look at the pros and cons to help you decide if it’s the right choice for your next trip:
Overview of eDreams
eDreams is an online journey booking platform. Founded in 1999, it’s located in Madrid, Spain.
eDreams offers travel insurance, theme park packages, tours and activities. Customers can save cash by comparing flight prices on eDreams.
The company ensures customer satisfaction with multi-lingual support on the website or by telephone. All payments are encrypted with SSL to protect user information. Plus, there’s an FAQ section to answer queries without contacting customer service.
What is eDreams?
eDreams is an online travel agency. It helps customers search and book flights, hotels, car rentals, and holiday packages. Plus, you can purchase extra items like travel insurance, airport transfers, and sightseeing tours. It is a fully-licensed travel agency that offers good prices for international travelers.
eDreams’ mission is to make it easy for customers to book their dream trip at the best price. To make this possible, the company uses technology to compare flight prices from over 600 airlines around the world. eDreams also has an extensive selection of accommodations at thousands of locations, like 3-star and 4-star hotels, apartments, and hostels.
Customers can count on eDreams’ 24/7 customer service team when they need assistance with their booking or any other trip issue.
What services does eDreams offer?
eDreams is an online travel booking service run by the same team behind goVoyages and Opodo. It was founded in 1999 and is now a leading European travel booking site.
Customers can take advantage of various services, like flight and hotel bookings, car rentals, vacation packages and price comparison tools. eDreams also offers discounts, like percentage-off deals and limited-time offers. Customers can access their eDreams account on the website or with apps for iOS and Android. Moreover, a customer support team is available to answer any questions or concerns about the booking process.
What are the benefits of using eDreams?
eDreams is an online travel company that has been around since 1999. It provides customers with a user-friendly site to compare prices and find the best deals. It has over 20 million customers annually, making it one of the biggest names in online travel booking.
Low prices are a major benefit of using eDreams. It searches for the lowest fares from multiple suppliers. Convenience is key too. You can book flights, hotel stays, and car rentals without leaving home or office. The user-friendly interface allows you to easily browse through different flight options quickly. Plus, you can check out maps and reviews regarding your destination.
The customer service team at eDreams is available 24/7. They will answer any questions or issues promptly. They even have a loyalty rewards program which gives members exclusive discounts on their bookings.
Customer Reviews
Customer Reviews are vital when assessing a company’s reliability, particularly for online travel agencies like eDreams. It’s crucial to look at reviews to get an understanding of the user experience, customer service and value for money.
eDreams’ reviews show both positive and negative feedback. Most customers report that the overall experience was satisfactory. They praise the website’s ease of use, customer service and competitive prices. Many customers also mention fast and easy flight bookings, with no extra fees or charges.
Overall, analysing customer reviews on eDreams reveals that the company is trustworthy when booking travel arrangements online.
What do customers say about eDreams?
Investigating the trustworthiness of eDreams? Customer reviews can be a great help. People with direct experience with the company can tell us things others can’t.
Most customers appear to be content with eDreams. Many compliment its low prices, convenience, and user-friendly interface. Additionally, customer service is usually reported as helpful and reliable.
However, some customers report hidden fees and inaccurate availability on the website. So, while eDreams is usually trustworthy, read the contract carefully to prevent any nasty surprises.
Are there any negative reviews?
Yes, there are negative reviews of eDreams. Customers have had numerous issues. These include
- customer service
- hidden fees
- incorrect hotel listings
- unavailable flights
Additionally, some customers have had difficulties getting refunds or cancelling flights.
eDreams has an overall positive rating of 4/5 stars on Trustpilot. Many customers have had good experiences. Before buying, it is important to research the travel site. This helps you make a wise decision about your travel needs and expectations.
Security and Safety
Security and safety are essential when booking trips. eDreams is a trustworthy online travel agency that has been around since 1999 and focuses on customer security and safety. Payments are secured with an SSL protocol encryption system, safeguarding your personal information and credit cards from cyber attackers. To guarantee safety, customers must validate their identity with two-factor authentication upon registering.
eDreams’ customer service teams are prepared to help 24/7 with any questions or concerns that arise while booking or during the trip. They are experienced in resolution management practices and knowledgeable about the travel industry to offer advice. Plus, buyers can purchase travel insurance for extra protection.
In conclusion, customers can be sure that eDreams takes their security and safety as seriously as their pleasure when booking trips through this website.
Is eDreams secure?
Yes, eDreams is secure! It utilizes the hottest tech to protect your personal data. Plus, payments for flights/hotels are made directly with the service provider. This means no financial info passes through eDreams.com, making it safer than other travel sites.
Data encryption with SSL tech stops unauthorized people from accessing/stealing your info. Plus, their PCI-compliant system follows international security standards and industry-specific reqs for processing credit card payments.
Are payments secure?
Buying with eDreams ensures customers are kept safe. Advanced encryption and fraud-protection tech, similar to those used by banks, are used. Payment is made securely through an SSL connection. Credit card numbers are never stored. Insurance is available to cover interruptions caused by COVID-19 or other circumstances. eDreams follows the highest standards of customer protection and is part of IATA’s program. Identity theft is prevented by using secure payment systems certified by international card associations.
Are customer data and privacy protected?
eDreams ensures the protection of customer data and privacy. They follow GDPR and use advanced encryption technology. They store card type, expiration date and last four digits only. All financial details are stored in a PCI-DSS compliant third party system.
To protect customers, eDreams requires a double authorization step. Customers can also modify/delete their personal data anytime by logging into their account. Finally, eDreams offers an opt-out option to cease all communication from them at any time.
Conclusion
eDreams is a trustworthy travel agency, having been around for 20 years. You can use them to book flights, hotels, and package holidays all around the globe. Although customers have had some issues, the cons are minor in comparison to the many positive reviews.
Conclusion: eDreams provides an affordable and dependable service for your travelling needs.
If you’re looking for an online travel agency, eDreams is worth considering. You can find great deals on flights and accommodation worldwide. There might be some troubles, but they still offer a smooth process. This will help you get to your destination quickly, making it a pleasant journey from start to finish!
FAQs about: Is Edreams Legit
Q1: Is edreams a legitimate website?
A1: Yes, edreams is a legitimate website. Edreams has been in business since 1999 and is a registered travel agency with IATA, ATOL, and ABTA.
Q2: Is it safe to book flights through edreams?
A2: Yes, it is safe to book flights through edreams. All transactions and payments are secure and protected by the latest encryption technologies.
Q3: Does edreams offer customer service?
A3: Yes, edreams offers customer service. Customers can contact edreams via the website, email, phone, or social media.