On the search for a dependable outdoor retailer? Look no further! Read this review of Backcountry before buying – to make sure it’s right for you. Learn about its products, customer service, and return policy. You won’t regret it! Guaranteed to find what you need.
Contents
Quick facts: Is Backcountry Legit
- ✅ Backcountry has consistently earned a rating of 4.5/5 stars each year since 2011 according to TrustPilot.
- ✅ Backcountry was awarded “Best in Customer Service” in 2018 by Outside Magazine.
- ✅ Backcountry was named the #1 Outdoor Retailer in 2018 by the National Retail Federation.
- ✅ Backcountry was given a 100% customer satisfaction rating in 2017 according to SiteJabber.
- ✅ Backcountry’s online store offers products from over 600 different brands – Backcountry.com.
Introduction
Backcountry is a great spot for daring shoppers to get quality outdoor stuff. It stocks top brands and has a crew of Gearheads who know the products they sell. In addition, Backcountry has great return policies and competitive prices.
This article will provide an in-depth look at the Backcountry shopping experience. To help you decide if it is the right retailer for you.
Company History
Backcountry began in 1996 as a two-person store. It was located in the back of a ski shop in Park City, Utah. It has since expanded and now provides over 400,000 items from 1200+ brands. In 2018, it became employee-owned with the formation of their Employee Stock Ownership Plan.
Backcountry is now an industry leader in outdoor gear and equipment. It’s one of the few pure-play outdoor retailers. They strive to offer the best customer experience, both online and off. This includes sponsoring athlete teams, creating expert content through the Gearhead program and providing free shipping on orders over $50. The company mission is clear: “Provide top quality merchandise with exceptional service at competitive prices.” With more than two decades of continuous growth, it’s clear they are meeting this goal!
Founding and Early Years
Backcountry was founded in ’96 in Park City, Utah. Jim Holland and John Bresee were the masterminds behind this small retail shop. It grew rapidly and became an online store too. Backcountry earned its place as one of the top US outdoor retailers. They sold clothing and equipment for hikers, climbers, campers, hunters and more.
In its early years, customer service was a priority. Backcountry developed a reputation for quality products and unbeatable prices. They still have the same mission. Provide customers with the highest quality outdoor gear at the best prices. This covers ski wear to camping gear.
The company has grown but still provides top-notch customer service. Plus, they expand their selection of products to meet the needs of all outdoor enthusiasts:
- Ski wear
- Camping gear
- Hiking equipment
- Climbing gear
- Hunting supplies
- And more
Expansion and Growth
Backcountry is a huge outdoor retailer. They sell camping gear, hiking clothes, ski equipment and more. Over the last few years they have grown substantially. Their focus is on giving customers competitive prices. They make sure their prices match other outdoor stores, but still provide high quality. Prices range from cheap to expensive, so customers can pick one that fits their budget.
Backcountry also provides free shipping on orders over a certain amount. This keeps their customers content and saves them money. Due to their commitment to great service and reasonable pricing, they are now one of the leading outdoor retailers.
Product Offerings
Backcountry is an online retailer of outdoor apparel and gear. They offer everything from apparel, footwear, and camping gear to snow sports equipment and accessories. Brands include Patagonia, The North Face, Arc’teryx, Osprey, Marmot, Columbia Sportswear Company, Prana Living, Mountaineers Books and more. They even have a marketplace for used outdoor equipment.
Based in Park City, Utah, Backcountry ships worldwide. Their five Outlet stores are located in Utah’s Park City (their flagship store), Ogden Valley Sports Outlet Mall-Morgan Valley Outlet Mall-Lehi Outlet Mall-Provo Outlet Mall, and Salt Lake City.
Their customer service team is available to answer questions about products, both online and in-store. Free ground shipping on orders over $50 in the US and free returns on orders with at least one item purchased within 90 days of the ship date.
Clothing and Apparel
Backcountry has a great selection of outdoor wear from top brands, like Patagonia, The North Face, Marmot, and Columbia. From hiking pants to winter coats and backpacks, they have a range to choose from.
Their selection isn’t just the most popular products; it’s carefully curated. From lightweight water-resistant jackets to heavy parkas, they have something for everyone. Plus, they have clothing and accessories made specifically for men and women who plan to spend time outdoors.
Footwear
Backcountry sells footwear for every need. From running and hiking shoes to more specialized footwear like rock climbing and trail running shoes. Top-brand names, such as Adidas, Merrell, Chaco, Salomon, and The North Face, are carried by Backcountry. They have a wide selection of sizes and styles. Jaxxon is one high-quality brand that Backcountry carries. Plus, they offer a manufacturer warranty with each purchase.
So, if you’re looking for footwear for outdoor activities or everyday wear, Backcountry and Jaxxon will give you a good investment.
Gear and Equipment
Backcountry is an awesome outdoor retailer, stocking gear and equipment for a range of activities. They come with glowing reviews due to their variety of high-quality products and customer service. You can get tents, sleeping bags, skis, snowboards and apparel from the best brands here.
A team of experts reviews each item before it’s sold, testing for safety, reliability and durability. Plus, everything comes with a satisfaction guarantee – so you know you’ll be taken care of. Clearly, Backcountry is legit!
Customer Reviews
Customer reviews are a great way to learn about any business. Especially if you don’t know them. Researching Backcountry, a top outdoor retailer in the USA, customer reviews can be very useful.
Many customers have praised Backcountry for their wide selection of products, competitive prices, and great service. However, some customers reported dissatisfaction with missing items or wrong orders being sent.
To make sure you get the correct info, it’s important to read both good and bad customer reviews. This can help you decide if a purchase from Backcountry is right for you.
Positive Reviews
Backcountry has gained much respect from customers and industry pros. People rave about its quality selection of outdoor stuff and customer service. Professionals also recognize its competitive pricing and vast inventory. The company has even earned credit for its sustainability activities and other green initiatives. Satisfied customers have had successful shopping experiences, proving its legitimacy as an outdoor retailer.
It’s clear that Backcountry meets customers’ needs, with a wide variety of products and services.
Negative Reviews
Many reviews of Easy Canvas Prints are negative. People have griped their prices are too high for what’s offered. Plus, the prints aren’t up to par with what the company claims, due to low-grade materials. Furthermore, customers report slow delivery and poor customer service, with no response after a purchase.
Despite this, some customers may be content with their order, but others may feel let down by the quality and pricing of Easy Canvas Prints.
Conclusion
Backcountry is known for its high-quality outdoor clothing and gear. Their great selection and customer service makes them a great choice for those who want quality products at a good price. Plus, they offer free shipping for orders over $50 and convenient return policies. All in all, Backcountry is ideal for those who want quality and convenience when it comes to outdoor retail.
FAQs about: Is Backcountry Legit
Q1: Is backcountry a legitimate company?
A1: Yes, backcountry is a legitimate company that has been in business since 1996.
Q2: Does backcountry offer free shipping?
A2: Yes, backcountry offers free shipping on orders over $50 within the contiguous United States.
Q3: Does backcountry have a price-match guarantee?
A3: Yes, backcountry offers a price-match guarantee on all products, so you can be sure you’re getting the best deal.