Is RugsUSA Legit? Uncovering the Truth Behind the Company

Is RugsUSA Legit? Uncovering the Truth Behind the Company

Wondering about RugsUSA? You’re not the only one! This article dives deep to uncover the reality of RugsUSA. It’ll give you the knowledge to make a wise choice on where to use your hard-earned money.

Quick facts: Is Rugsusa Legit

  • ✅RugsUSA is one of the most popular online rug retailers with over 250,000 customers. (Source: RugsUSA.com)
  • ✅RugsUSA is rated 4.8 out of 5 stars based on over 8,000 reviews. (Source: Bizrate)
  • ✅RugsUSA has a wide selection of rugs to choose from, with more than 100,000 items. (Source: RugsUSA.com)
  • ✅RugsUSA has been in business since 1999 and is part of the parent company, Home Decorators Collection. (Source: RugsUSA.com)
  • ✅RugsUSA offers free shipping on orders over $45 and a 30-day return policy. (Source: RugsUSA.com)

Overview of RugsUSA

RugsUSA is a top online rug seller. They are from Cypress, California and have been around since 1998. They have a lot of area rugs, modern rugs and shag rugs for home decor. They often have sales, discounts and other special offers for customers to save money.

RugsUSA is a real company with a long history of quality products at good prices. Their website has info and pics for each rug type. The customer service team is knowledgeable and friendly. There are helpful search filters to easily find what you need. Shopping with them is safe, with their satisfaction guarantee that lets you return any item within 30 days and get a refund or exchange.

Company History

RugsUSA is an online retailer that specializes in rugs! It’s owned by eSaleRugs, which started out small in 2002 in Sunrise, Florida. It began by offering rugs online and gradually added home decor items like furniture, pillows, light fixtures, and other accessories. Now, RugsUSA is one of the biggest online retailers in its category.

It has a huge selection of products from different brands, ranging from contemporary to traditional styles. Plus, the company offers free shipping on orders over $45, and price-matching guarantees for early birds. This commitment to customer service has earned RugsUSA a high level of trustworthiness and reliability amongst shoppers everywhere.

Product Range

RugsUSA is an online store that sells a wide range of rugs, area rugs, runners and mats. They claim to have the “largest selection of Area Rugs on the Internet“. So, are they legitimate? This article will examine the RugsUSA brand, their customer reviews, pricing policy and shipping & delivery terms.

Customers generally have positive comments about RugsUSA. They like the product selection and pricing. Some people complained about delayed shipments and slow customer service responses. However, RugsUSA still has lots of happy customers.

RugsUSA’s prices are competitive with other retailers in the industry. They offer discounts for bulk orders and free shipping for orders over a certain amount.

RugsUSA provides Standard Shipping (3-6 business days), Expedited Shipping (2-4 business days) and Express Shipping (1-2 business days). It seems that RugsUSA is trustable and provides good services.

Prices

At RugsUSA, you’ll find rugs of all prices – from under $50 to several thousand dollars. Many are discounted. Watch for sales and other offers for savings.

  • Free shipping for orders over $45.
  • Flat rate shipping for orders under $45.
  • Sign up for the newsletter for exclusive offers and discounts.

Customer Reviews

Customer reviews are a great way to get the truth about a company. They can give us info about customer service, product quality, and more. So, it’s important to check reviews before buying.

RugsUSA has mostly positive customer reviews. People love the variety of products and good customer service. Most orders arrive in good condition. But, there are some reports of slight shipping delays and some products not being as described. Still, customers were pleased with their purchase and would recommend RugsUSA.

Trustpilot Reviews

Trustpilot is an online review platform. It offers customers a space to leave unbiased reviews of businesses. It offers high customer satisfaction, which makes customers trust it.

RugsUSA has an overall rating of 4.5 out of 5 stars on TrustPilot. This shows that most customers are satisfied with their shopping experience. It means that RugsUSA has put in place safety measures to protect customers from issues with online shopping.

TrustPilot reviews show us how genuine Albee Baby’s security measures are and how much they care about customers when it comes to providing a secure shopping environment.

BBB Ratings

Woogadgets, formerly known as RugsUSA, is an online retailer of area rugs and other home décor and furniture items. The Better Business Bureau (BBB) provides an A+ rating to guarantee its legitimacy and ethical standards. There have been no major complaints or low customer satisfaction ratings.

Consumers should consider customer reviews to gain insight into quality, customer service and value.

Social Media Reviews

Social media reviews can tell us the truth about RugsUSA’s legitimacy. It’s not always true that companies hire specialists to take over their social media accounts—most customer reviews on Twitter and Facebook are real. To find out if RugsUSA is legit, check out what customers are saying about them on social media.

When you look at reviews, pay attention to both positive and negative ones. That way you get a good idea of the quality of RugsUSA’s products. Positive reviews might talk about customer satisfaction or special features. Negative reviews might mention problems like poor construction or shipment delays.

Quality of Products

RugsUSA offers an array of options to meet customer needs. From low-pile to high-pile rugs, they have it all. Quality is ensured through the use of quality materials and good manufacturing processes.

Additionally, the design team is highly trained. They use modern techniques like CAD/CAM software & 3D printing for beautiful, accurate designs. To guarantee quality, RugsUSA partners with trusted sources like Mohawk Home and NuLoom for manufacturing.

Material Quality

Is RugsUSA legit? A key factor is their material quality. Reviews show customers were satisfied; they said the rugs were “thick and strong“, “very soft“, and “well-crafted“. However, some complaints about loose threads or feeling thin/cheap. Generally, customers are very pleased with RugsUSA products.

Construction Quality

RugsUSA’s construction quality is top-notch! All rugs use premium materials, and are handcrafted with love. Rigorous testing is done to meet high-quality standards. Furthermore, many rugs come with a guarantee. Customers don’t have to worry about spending their money on a flimsy rug here – shopping online from RugsUSA is totally safe!

Durability

When looking for a reliable company like RugsUSA, durability is crucial. Customers don’t want their rugs to be damaged shortly after buying them. To make sure their products are of good quality, customers should:

  • Check the materials used
  • Read reviews from past customers
  • Be aware of any warranties that come with their purchase

This will give them peace of mind in case something goes wrong. Knowing both material info and warranty details is key to buying a long-lasting item from RugsUSA.

Delivery and Returns Policy

Introduction-Is RugsUSA Legit? Uncovering the Truth Behind the Company

RugsUSA is the place to be for customers in the United States. All orders get free shipping. If you want faster service, you can upgrade and pay extra. Any fees due to shipping outside the US are the customer’s responsibility.

When you buy from RugsUSA, you have 30 days from purchase date to return it. No restocking fee! You can also choose store credit instead of a refund. That credit will be applied when you purchase within 7 days. Plus, you can get help 24/7 from their customer support team. With stress-free delivery and returns, RugsUSA makes sure their customers can shop with peace of mind.

Delivery Times

RugsUSA gives customers different delivery options:

  • Standard Delivery is the most common; it takes 7-14 business days.
  • Express Delivery is faster – arriving 5-7 business days.
  • Last Mile Delivery is an upgrade, and takes 1-3 business days.
  • Premium Delivery ensures next-day or two-day delivery.

For international orders, International Priority Shipping can take 7-21 days, depending on the country. For urgent orders, some items can be picked up at RugsUSA stores in selected areas, same-day!

Returns Policy

RugsUSA has a 45 day returns policy. If the item isn’t accepted, customers can send it back for a full refund. However, all tags, labels and the original packaging must stay intact. It must be in its original condition too, with no scratches or marks.

Refunds are issued within 14 business days of RugsUSA receiving the return. Customers pay for the return shipping costs. If RugsUSA offered free shipping when you bought the item, you may be charged a restocking fee up to 15%. Customized products may not be eligible for return or exchange.

Conclusion

RugsUSA is legit! They have a great selection of rugs and related products. Customers have had good experiences with them – from ordering products to customer service. The website is easy to use and customers can find what they need quickly.

The only negative reviews are related to delivery issues. But most customers say the company has worked hard to fix any problems quickly. All in all, RugsUSA is a valid company offering great value for money for quality rugs and furnishing items.

Is RugsUSA Legit?

RugsUSA—a legit company with quality products at fair prices! They’ve got a vast selection of all kinds of rugs—modern, traditional, and area. Plus, free shipping on most orders over $45 and free returns in 30 days. Get discounts and promotional offers through the RugsUSA Rewards Program and the RugsUSA VIP program. Customer service is top-notch and responsive, always willing to help with inquiries or issues.

Shop from home with RugsUSA for an enjoyable experience!

Final Thoughts

Evaluating a company? Check its history. RugsUSA is an online retailer. It changed owners, customer service experiences and industry rep. Go with a reliable brand.

Analyzing RugsUSA shows it’s credible. Great products for over two decades, high ratings and great customer service. Plus, budget-friendly – adding to customer satisfaction!

FAQs about: Is Rugsusa Legit

Q1: Is Rugsusa a legitimate company?

A1: Yes, Rugsusa is a legitimate company, offering quality rugs and other home decor products.

Q2: Does Rugsusa offer free shipping?

A2: Yes, Rugsusa offers free shipping on orders over $45.

Q3: Does Rugsusa offer a warranty on their products?

A3: Yes, Rugsusa offers a 30-day satisfaction guarantee on all their products.