Hunting for a dependable optical shop on the web? Opticontacts is the place! Uncover more about the business’s trustworthiness, product excellence, and customer service in this all-encompassing review.
Contents
Quick facts: Is Opticontacts Legit
- ✅ OptiContacts has a 4 out of 5-star rating on TrustPilot (TrustPilot)
- ✅ OptiContacts is a Better Business Bureau (BBB) accredited business
- ✅ OptiContacts has been featured in the New York Times, the Wall Street Journal and other major publications (Various Publications)
- ✅ Over 600,000 customers have purchased contacts from OptiContacts (OptiContacts)
- ✅ OptiContacts offers free shipping, a 100% satisfaction guarantee and a 120-day return policy (OptiContacts)
Overview of Opticontacts
Opticontacts has been selling eyeglasses since 2004. They have a lot to offer; prescription and nonprescription frames, contacts, sunglasses and reading glasses. You can find designer frames from brands like Ray-Ban, Oakley, Gucci and Coach.
Customer service is great and orders over $99 get free shipping. There are also promotions, such as Buy One Get One Free or 20% off clearance items. The website provides information about contact lenses, vision tests, lens care and more. Opticontacts promises quality eye care products and services with excellent customer service.
What is Opticontacts?
Opticontacts is an online optical store that specializes in contacts, frames and sunglasses. Founded in 2008, it has become one of the largest stores in the world. Customers can find contact lenses from leading brands, such as Acuvue and Air Optix. They can also choose from designer eyeglasses and sunglasses, like Gucci, Rayban and Nike.
To make sure customers are satisfied, Opticontacts has a 100% satisfaction guarantee on orders. Bulk purchases and repeat customers get special prices and discounts. It’s no surprise Opticontacts is popular, with unbeatable customer service, low prices and a large selection of products.
What do they offer?
Opticontacts is an online shop of contact lenses, glasses and sunglasses. It began in 2000 and is now a well-known and trusted source for contacts. They offer over a million products from main brands. The 110% price guarantee ensures the best prices. There are designer frames such as Ray Ban, Michael Kors and Gucci.
The website is simple to use. Categories are clear and the search bar helps you find what you need fast. Opticontacts offer savings. Free shipping for orders over $50 and rewards for each purchase. Coupons and discounts are sent through email and social media. Opticontacts is reliable with quality products at great prices.
Customer Reviews
The reviews on Opticontacts’ website show mostly 4-5 stars, indicating customers are content with their orders. Prices are said to be “unbeatable”, delivery is fast and customer service friendly. Some negative reviews are present though; cases of taking longer than expected or arriving damaged or defective.
But don’t worry, Opticontacts has a hassle-free returns policy. So, all in all, Opticontacts is a legit company with quality products at competitive prices and great customer service!
Overview of customer reviews
Evaluating Opticontacts’ legitimacy is key. Customers rate the company with mixed feedback. Some are highly satisfied with their orders and service, yet others have problems with delivery and accuracy. Some state their orders came quickly, but others have long wait times or issues with quality/accuracy.
Furthermore, customers say the customer service isn’t very useful or efficient in addressing orders. All reviews point to Opticontacts being a real business, but customer service and product quality/accuracy could use improvement.
Positive reviews
Opticontacts has a great rep! Customers are pleased and post positive reviews. Trustpilot rates them 4.2/5 stars. People love the speedy shipping and helpful customer service. The product selection is great, and delivery is super fast. ConsumerAffairs scores them 4.3/5 from over 1056 reviews. That makes them one of the top contact lens retailers.
Opticontacts offers a 45-day return policy and a no-hassle exchange program. Customers know they can trust them for contact lenses and related products.
Negative reviews
Opticontacts is a top store for contact lenses, glasses, and sunglasses. Even though it has a good rep for great products and customer service, there are some unhappy customers too. They have said shipping is slow or prices are high compared to other places. Also, they have had trouble returning or cancelling orders.
So, it’s a must to know all the pros and cons before shopping. It is important to look into Opticontacts’ customer service and return policies to make an educated decision on if it is a reliable company.
Pricing
Opticontacts.com prices vary depending on the brand and product. Prices are usually lower than other retailers. They offer discounts of up to 20%. And they have a rewards program with even bigger discounts. They have special promotions and discounts too. Some of these include free shipping for orders over $99, and free lenses with frames.
Opticontacts is an affordable option. It offers a simple pricing structure, generous discounts, and a customer loyalty program.
Overview of pricing
Opticontacts offers a collection of glasses, with prices that depend on the type and lens. Single-vision, no-line bifocals, and specialty lenses such as those for occupations or computers are available.
- Single-vision glasses start at $39.
- Discounts are given for quantity purchases and special offers.
- Plus, free shipping and a 30-day return policy are provided.
- Opticontacts also accepts prescription insurance plans, like traditional optometrists, so customers can save more.
Comparison to other online retailers
Opticontacts stands apart from all other online contact lens retailers. They offer great prices on a wide range of brands and styles. Customers benefit from discounts and even free shipping. The customer service team is both knowledgeable and friendly.
The company has an excellent return policy, allowing customers to return any item within 30 days without shipping costs. Shopping for lenses is easy, thanks to the user-friendly website. In conclusion, Opticontacts is the best choice for anyone wanting quality and value.
Shipping
Opticontacts provides orderliness and punctuality. U.S. orders over $58 receive free shipping, arriving 2-7 business days. Free shipping is also available on orders over $99 via UPS Ground. UPS 2nd Day Air is discounted on orders over $75. Faster shipping like UPS Next Day Air incurs a fee, depending on order weight and zip code.
International customers exist outside of U.S. boundaries, but extra charges may apply. Delivery could take up to 4 weeks, due to customs clearance or external factors beyond Opticontacts’ control.
Overview of shipping policies
Opticontacts offers free shipping for orders over $50 in the continental USA, Alaska, and Hawaii. For orders under $50, they charge a flat rate of $5.95.
Customers can upgrade to faster shipping if they need their item sooner. Expedited shipping takes 1-2 days instead of 5-7 business days with free delivery.
They also offer international shipping. Express International Shipping is available to most countries. Duties and taxes vary by country and are added at the local customs office.
Shipping times
Opticontacts has a standard shipping policy. For orders, $6.95 is charged. Delivery times depend on the method and location. Generally, 2-7 business days in the US and up to 3 weeks for international orders. As of April 2020, express delivery is not available. Customers can take advantage of the 365-day return policy for unsatisfactory items. Tracking shipments is possible by entering the order number on the website’s tracking page.
Opticontacts’ customer service and standard shipping are reliable and convenient. Shopping worry-free is enabled, with peace of mind knowing tracking and returns are possible if necessary.
Return Policy
Opticontacts’ generous 30-Day Return Policy means customers can return their purchase for any reason within 30 days of delivery. To do this, contact customer service to get an RMA number. Then, send back the item in its original condition, with all original packaging and/or accessories. No exchanges or store credit are allowed.
Opticontacts will refund the payment method used at purchase within 14 days of receiving the return.
Overview of return policy
Opticontacts.com allows customers to return or exchange contact lenses and glasses within 30 days of purchase. Unopened products can be refunded fully, while opened products incur a 10% fee. If the wrong or damaged product was sent, shipping costs are covered and no restocking fees apply. Before returning an item, customers should contact customer service for a Return Merchandise Authorization (RMA) Number.
To return an item, customers must include their full name, RMA number, and original invoice. The item should be sent back via insured USPS or FedEx, with a tracking number for verification. Once received by Opticontacts, they will process the refund/replacement. All refunds are credited back to the original form of payment within 5-7 business days, though this may vary depending on the issuing bank’s processing time and other procedures.
Refunds and exchanges
Zapaka offers refunds & exchanges for products that aren’t satisfactory. Customers can return the product within 30 days for a refund or exchange. The item must be in new condition, unused, & with original packaging for a full refund (minus shipping cost).
They also provide a warranty on all optical products (frames & lenses). It covers manufacturer defects & is valid for 2 years. If customers have any issues with their eyewear, they should contact Zapaka immediately. They’ll provide replacement parts free of charge.
Conclusion
Opticontacts is a legit business! It’s been around for two decades, providing customers with top-notch products and satisfactory customer service. The site is user-friendly and makes it easy to locate what you need. Prices are competitive compared to other companies in the same field. Plus, the Better Business Bureau provides protection and there are convenient shipping options.
Opticontacts is great for those searching for quality eyewear at affordable prices.
Summary of findings
Opticontacts: it’s reliable. Customers spoke highly of the customer service, shipping, and product quality. Plus, lenses were comfy and simple to use. But some customers had issues. Returns were hard, response times slow, and prices high.
In conclusion, Opticontacts appears dependable. Quality products at competitive prices. But customer service and returns could be a concern. When deciding to buy, consider these points:
- Customer service
- Shipping
- Product quality
- Returns
- Response times
- Prices
Final verdict
Opticontacts is a definite “yes”! They are a respected online eyewear store. Their offerings include glasses, sunglasses, and contact lenses. Customers are always satisfied with their purchases.
Opticontacts put a lot of focus on customer service. They also have features like virtual try-on and tracking your order. In conclusion, shopping with Opticontacts is great – high quality products at low prices.
FAQs about: Is Opticontacts Legit
Q1: Is OptiContacts Legit?
A1: Yes, OptiContacts is a legitimate business with an A+ rating from the Better Business Bureau.
Q2: Where is OptiContacts based?
A2: OptiContacts is based in the United States and is a registered business in the state of California.
Q3: Does OptiContacts offer international shipping?
A3: Yes, OptiContacts ships to over 200 countries worldwide.