Stressed about planning a getaway? Unsure if you can trust Orbitz? We hear you! We’ll help you learn the truth about the popular travel site. Then, you can make an educated decision about if Orbitz is legit.
Contents
Quick facts: Is Orbitz Legit
Introduction
Orbitz is a widely recognized travel website. It gives travelers the convenience to easily search and compare flights, hotels and car rentals from many providers. But is it really worth the hype?
This article will explore Orbitz’s policies and services. It will reveal if the well-known travel site is legit. We’ll check topics like customer service, website security, airfare savings, and special features of Orbitz that make it different from other similar websites.
What is Orbitz?
Orbitz was created in 2001 by big airlines and travel brands such as American Airlines, United Airlines and Expedia. It has a large selection of hotel, airline, cruise, car rental and vacation packages.
Orbitz has a low-price guarantee, so travelers can find cheap tickets, rooms and cars. Plus, rewards points and discounts are available with its loyalty program. This makes Orbitz a great choice for booking a trip.
History of Orbitz
Orbitz is an online travel website that was created in June 2001. It is owned by Expedia, Inc., a global provider of online travel services. It originally offered air tickets, hotel bookings, domestic and international packages, car rentals, and dynamic packages. Customers could design their own trips or use the Orbitz Price Assurance feature to compare prices for airlines or hotels within seven days of reserving a trip. Since then, it has grown to be an important place for people seeking offers on flights and hotels.
The company was started by Jay S. Walker, Jeff Katz, Robert Diener, Paul Houghton, and Michael Davis. It ran as an independent business until 2004 when Cendant Corporation bought it for $1.25 billion dollars in cash and preferred stock options. Later, in November 2007, Cendant sold it to Blackstone Group for $1 billion dollars in cash and preferred stock options. Then, in February 2015, Blackstone Group sold it to Expedia Inc for $1.6 billion dollars in cash and preferred stock options. This made Orbitz a wholly-owned subsidiary of Expedia Inc and part of the Expedia Group family brands, which includes well-known travel websites such as Travelocity, CheapTickets, trivago, and HomeAway Vacation Rentals.
User Reviews
User reviews are a great way to understand product or service quality. Especially for a well-known travel site such as Orbitz. It’s been around for over 20 years. But is it legit?
Reviews show many people had positive experiences: booking flights, hotels easily and getting good customer service. Some issues have been reported. Incorrect billing, vouchers or coupons not working etc. But Orbitz customer service usually helps resolve the issue quickly. It seems Orbitz is honest and provides reliable services at competitive prices.
Positive Reviews
Researching Orbitz? Customer reviews are a great place to start. TrustPilot is full of positive reviews. Customers love their “easy booking process” and “great customer service“. They also appreciate the good prices on flights and hotels. Plus, they can find deals on car rentals, cruises, and resorts without much effort. Rewards points let them save up for future trips.
All in all, Orbitz is legit. This is clear from the many satisfied customers.
Negative Reviews
GovDeals is a great idea– an auction website for government agencies, school districts and non-profits to offload surplus, seized and unneeded items. But reviews are often negative.
Customers complain about unresponsive customer service, slow payment processing, deceptive terms, hidden fees, lack of transparency, and discrepancies in product descriptions. Plus, there is no return or refund policy.
Security & Privacy
Protecting customer data and financial info has the highest priority for Orbitz and other reliable online travel services. Secure servers are used for all transactions with the newest encryption tech for customer data and financial info safety. Moreover, customer data is encrypted for extra protection.
Orbitz’s privacy policy guarantees that customer info will remain confidential and will not be shared with any third parties without user permission. Furthermore, no personal customer info is shared with advertisers or other firms for marketing. Customers can book flights/hotels without worrying that their private data will be used for advertising or marketing.
Customer Service
Customer service is a key factor when assessing the authenticity of a travel site like Orbitz. Need help with booking a flight, hotel room, or package deal? Orbitz offers customer service by phone or email.
Timely responses are a must. Make sure your questions are clear and precise for the best and most accurate answers.
Remember, the quality of customer support reflects the care they put into their business and customers. This matters when choosing Orbitz for your next getaway.
Pros & Cons
Is Orbitz legit? This article explores the pros and cons of the popular online travel company.
Pros:
- Customers can choose from over 450 airlines and 400,000 hotels.
- Member rates are available when booking through Orbitz.
- Plus, customers can save money with Orbitz Rewards points.
Cons:
- Customer service agents aren’t always knowledgeable.
- Prices advertised on the website may be inaccurate.
- Frequent flyer miles may not count when booking through Orbitz.
- Airlines have cancelled partnerships with Orbitz in recent years.
Final Thoughts
Orbitz is a legitimate travel booking site. Its security measures, customer service team, and interface make it reliable. Even though cheaper alternatives exist, Orbitz offers attractive discounts and deals. Therefore, customers can be sure that Orbitz is a good way to book trips at competitive prices. Plus, your credit card and personal info are secure. If you need help, their customer service reps are ready to assist. So, Orbitz is a safe choice for all your vacation/work trips.
FAQs about: Is Orbitz Legit
Q: Is Orbitz a legitimate travel website?
A: Yes, Orbitz is a legitimate travel website. Orbitz is owned by Expedia Group, one of the world’s largest travel companies.
Q: Are the prices on Orbitz competitive?
A: Yes, Orbitz offers competitive prices on flights, hotels, and rental cars. They also offer special deals and discounts that can help you save even more money.
Q: Is it safe to book a hotel through Orbitz?
A: Yes, it is safe to book a hotel through Orbitz. All hotels are backed by their Best Price Guarantee, so you know you’re getting the best deal. They also have a secure payment system and 24/7 customer service.